SECTION 206.97. Customer Service and Protection Advisory Committee (CSPAC)

Latest version.

(a) The CSPAC is created to make recommendations, as requested by the department and board, on the following:
(1) investigation and enforcement issues, including: vehicle titles and registration fraud; lemon law; the warranty performance program; and various other topics affecting consumers; and
(2) topics related to improving and enhancing customer service by the department, including, but not limited to the following: infrastructure; new customer service initiatives; policy and process improvements; and technology.
(b) The CSPAC shall comply with the requirements of §206.93 of this title (relating to Advisory Committee Operations and Procedures).
(c) The CSPAC shall expire on July 7, 2027.

Source Note: The provisions of this §206.97 adopted to be August 29, 2019, 44 TexReg 4614; amended to be effective May 3, 2023, 48 TexReg 2188

                    
                        var val = document.getElementById('citecontent').innerHTML;
                        art.dialog.defaults.title = window.location.href;
                        art.dialog.data('cite', val);
                        art.dialog.data('homeDemoPath', '/Scripts/plus/artDialog/');
                        art.dialog.open('/Scripts/plus/artDialog/citeiframe.html');