SECTION 702.811. How can a member of the public find out about the complaint process?  


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  • The Texas Department of Family and Protective Services (DFPS) publicizes the availability of the complaint process and the mailing address and telephone number to which complaints should be sent through:

    (1) signs displayed in DFPS offices;

    (2) DFPS brochures;

    (3) the DFPS public web site at http://www.dfps.state.tx.us; and

    (4) other methods determined by DFPS.

Source Note: The provisions of this §702.811 adopted to be effective June 27, 2002, 27 TexReg 5248; amended to be effective September 1, 2016, 41 TexReg 6078