SECTION 343.382. Grievance Documentation  


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  • Documentation of the grievance shall contain the following elements:

    (1) name of the resident;

    (2) housing unit or cell;

    (3) date of the grievance;

    (4) grievance tracking identification;

    (5) nature or description of the grievance;

    (6) date and time of receipt;

    (7) name and title of the person receiving the grievance;

    (8) response or resolution to the grievance;

    (9) date and time of the response;

    (10) name and title of the person responding to the grievance; and

    (11) space for a written request to appeal the grievance response.

Source Note: The provisions of this §343.382 adopted to be effective January 1, 2010, 34 TexReg 7095; amended to be effective January 1, 2015, 39 TexReg 9243