SECTION 1.209. Telephone, Fax, Email Address, Website Address, and Department Addresses in Rules, Forms  


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  • The purpose of this section is to update TDI rules and to require insurers, health maintenance organizations (HMOs), and other regulated persons to update old references to TDI telephone numbers, fax numbers, email addresses, the website address, and TDI mailing addresses with the new contact information as follows.

    (1) Where a section in Title 28, Part 1 references the domain name "tdi.state.tx.us" in a website or email address, this section substitutes "tdi.texas.gov" as the new domain name. Insurers, HMOs, and other regulated persons must update all their documents and information described in §1.208(a) of this title (relating to Applicability) to reflect the current domain name.

    (2) Where a section in Title 28, Part 1 references any of the following telephone or fax numbers, this section substitutes the new number as referenced in Figure: 28 TAC §1.209(2). Insurers, HMOs, and other regulated persons must update all their documents and information described in §1.208(a) of this title to reflect the current telephone and fax numbers.

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    (3) Where a section in Title 28, Part 1 references the address at 1110 San Jacinto Boulevard, Austin, Texas 78701 or 333 Guadalupe Street, Austin, Texas 78701, this section substitutes 1601 Congress Avenue, Austin, Texas, 78701. Where a section in Title 28, Part 1 references the Texas Department of Insurance mailing address as P.O. Box 149104, Austin, Texas 78714-9104, this section substitutes P.O. Box 12030, Austin, Texas 78711-2030. Insurers, HMOs, and other regulated persons must update all their documents and information described in §1.208(a) to reflect the new address.

Source Note: The provisions of this §1.209 adopted to be effective June 1, 2015, 40 TexReg 3174; amended to be effective June 7, 2023, 48 TexReg 2854