SECTION 87.219. Substantiating and Closing Complaints

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Once OMCAT staff have determined all pertinent information has been gathered and their investigation of a complaint is complete, they determine if the complaint is substantiated, unsubstantiated, or unable to be substantiated.

Source Note: The provisions of this §87.219 adopted to be effective January 10, 2019, 44 TexReg 252

                    
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