CHAPTER 87. OMBUDSMAN SERVICES  


SUBCHAPTER A. OFFICE OF THE OMBUDSMAN
§ 87.101. Definitions
§ 87.103. Creation of the Office and Populations Served
§ 87.105. Contact Information
§ 87.107. Confidentiality
§ 87.109. Data and Reports
§ 87.111. Referrals to Other HHS Offices or Other Entities
§ 87.113. Intake of Contacts
§ 87.115. Research and Communication with HHS Programs
§ 87.117. Follow-up with Consumers
§ 87.119. Substantiating and Closing Complaints
SUBCHAPTER B. OMBUDSMAN MANAGED CARE ASSISTANCE
§ 87.201. Definitions
§ 87.203. Creation of the Program and Populations Served
§ 87.205. Contact Information
§ 87.207. Confidentiality
§ 87.209. Reports
§ 87.211. Referrals to Other HHS Offices or Other Entities
§ 87.213. Intake of Contacts
§ 87.215. Research and Communication with HHS Programs, Health Care Providers, and Medicaid Managed Care Organizations
§ 87.217. Follow-up with Consumers
§ 87.219. Substantiating and Closing Complaints
SUBCHAPTER C. OMBUDSMAN FOR CHILDREN AND YOUTH IN FOSTER CARE
§ 87.301. Definitions
§ 87.303. Creation of Program and Population Served
§ 87.305. Contact Information
§ 87.307. Confidentiality
§ 87.309. Data and Reports
§ 87.311. Referrals to Other HHS Offices or Other Entities
§ 87.313. Intake of Contacts
§ 87.315. Research Using DFPS and HHS Systems and Policies
§ 87.317. Follow-up Communication with Youth
§ 87.319. Substantiating and Closing Complaints
§ 87.321. Retaliation
SUBCHAPTER D. OMBUDSMAN FOR BEHAVIORAL HEALTH
§ 87.401. Definitions
§ 87.403. Creation of the Program and Populations Served
§ 87.405. Contact Information
§ 87.407. Confidentiality
§ 87.409. Data and Reports
§ 87.411. Referrals to Other HHS Offices or Other Entities
§ 87.413. Intake of Contacts
§ 87.415. Research and Communication with HHS Programs and Agencies that Regulate Health Plans
§ 87.417. Follow-up with Consumers
§ 87.419. Substantiating and Closing Complaints
SUBCHAPTER E. INTELLECTUAL OR DEVELOPMENTAL DISABILITY OMBUDSMAN
§ 87.501. Definitions
§ 87.503. Creation of the Program and Populations Served
§ 87.505. Contact Information
§ 87.507. Confidentiality
§ 87.509. Data and Reports
§ 87.511. Referrals to Other HHS Offices or Other Entities
§ 87.513. Intake of Contacts
§ 87.515. Research and Communication with HHS Programs
§ 87.517. Follow-up with Individuals with IDD
§ 87.519. Substantiating and Closing Complaints