SECTION 31.4. Public Information Signs

(a) Complaint Sign. In accordance with Alcoholic Beverage Code §5.53(d), any licensed or permitted business in the state authorized to sell or serve alcoholic beverages to the ultimate consumer shall display at the place of business in a prominent place easily seen by the public, i.e. near the door or by the cash register, a sign stating the following: "If you have a complaint about the sale or service of alcoholic beverages in this establishment, please contact the Texas Alcoholic Beverage Commission by mail at P.O. Box 13127, Austin, Texas 78711-3127, by phone at 1-888-THE-TABC, by visiting www.tabc.texas.gov, or through the Alcohol Industry Management System, which can be accessed via the commission's public website."

(1) This sign shall be no smaller than 6 inches by 3-1/2 inches and shall be in lettering or type of a size sufficient to render it both conspicuous and readily legible.

(2) The sign shall be made of sturdy material; if made of paper, the weight shall be no less than 65# stock.

(b) Health Risk Warning Sign. In accordance with Alcoholic Beverage Code §§11.042 and 61.111, a holder of a license or permit authorizing the sale of alcoholic beverages for on premises consumption shall display a health risks warning sign. The health risks warning sign must:

(1) be posted at each egress of all public restrooms on the licensed premises;

(2) be placed at a level where the sign can be easily seen by persons exiting the restroom;

(3) be not less than 8 1/2 x 11 inches in size;

(4) the following language shall be printed in English and in Spanish, in bold black type on a white surface, or other clearly legible graphic design, with a font or type set size of not less than 28 point Arial or Helvetica:

Attached Graphic

(c) The responsibility of furnishing the required signs in this section is the sole responsibility of the licensee or permittee.

Source Note: The provisions of this §31.4 adopted to be effective February 24, 1994, 19 TexReg 1037; amended to be effective December 22, 1994, 19 TexReg 9747; amended to be effective February 19, 2008, 33 TexReg 1322; amended to be effective August 16, 2016, 41 TexReg 5998; amended to be effective September 1, 2023, 48 TexReg 659