SECTION 31.31. Is my agency required to display its certificate of registration?

(a) Your agency, or a foreign agency authorized to engage in business under Subchapter F of this chapter, must have a certificate of registration posted in the lobby of each registered office at a point accessible to the public.

(b) If your agency, or a foreign agency authorized to engage in business under Subchapter F of this chapter, offers obligees the opportunity to contract for the agency's child support enforcement services electronically on its web site, the web site must contain either:

(1) a link, in no less than 8 point font, to the page of the department's web site that lists the registered agencies; or

(2) the certificate of registration graphic link provided by the department.

(c) Before an obligee contracts electronically for collection of child support with your agency, on your agency's web site or otherwise, the obligee must be given an opportunity to view the page of the department's web site which links to agencies' certificates of registration. The obligee must not be able to skip the page containing this opportunity before contracting electronically with your agency. The agency must offer this opportunity in a manner that diminishes the number of non-Texas residents that view the page.

Source Note: The provisions of this §31.31 adopted to be effective January 3, 2002, 26 TexReg 10852; amended to be effective January 4, 2007, 31 TexReg 10758