SECTION 702.843. Are there timeframes for requesting the Office of Consumer Affairs Review?

(a) Yes. Except for good cause determined by the Office of Consumer Affairs director, an individual must request an Office of Consumer Affairs Review in writing within 45 calendar days after the date the Administrative Review of Investigative Findings (ARIF) notification letter was sent.

(b) An individual may request the Office of Consumer Affairs Review using one of the following methods:

(1) mailing the request to the Office of Consumer Affairs, Texas Department of Family and Protective Services, Mail Code Y-946, P.O. Box 149030, Austin, Texas 78714-9030;

(2) sending a facsimile to the Office of Consumer Affairs at [phone];

(3) using the Department of Family and Protective Services public web site at http://www.dfps.state.tx.us; or

(4) sending an email to [e-mail].

Source Note: The provisions of this §702.843 adopted to be effective June 27, 2002, 27 TexReg 5248; amended to be effective September 1, 2016, 41 TexReg 6078