SECTION 700.309. Administrative Reviews of Client Complaints

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Child protective services clients have the right to an administrative review of any complaint about the Texas Department of Family and Protective Services' child protective services. When clients make a complaint, staff inform the clients that they may request an administrative review. An administrative review is conducted by staff at a higher level than the worker within a reasonable time after the client requests the review.

Source Note: The provisions of this §700.309 adopted to be effective October 31, 1984, 9 TexReg 5431; transferred effective September 1, 1992, as published in the Texas Register September 11, 1992, 17 TexReg 6279; amended to be effective September 1, 2007, 32 TexReg 5386

                    
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