SECTION 58.23. What must the provider agency's plan of operation include?

The provider agency's plan of operation must:

(1) identify the services and tasks the provider agency provides under the contract;

(2) state the hours of operation and the setting in which the services are provided;

(3) specify the number and types of staff delivering the services;

(4) state the qualifications and competencies of staff. The plan of operation must state how the provider agency will ensure that staff receive initial and ongoing training as described in Subchapter D of this chapter (relating to Staff Development);

(5) describe the methods and procedures for determining client eligibility, if this is required by the procedures developed in the DHS region where services are delivered;

(6) describe the services provided to eligible clients. The provider agency must offer the services required by the procedures developed in the DHS region where services are delivered;

(7) describe the methods and procedures for providing services to clients; and

(8) state the method for documenting the services that are delivered.

Source Note: The provisions of this §58.23 adopted to be effective April 1, 2004, 29 TexReg 2381