SECTION 745.8415. How does Licensing investigate an anonymous report?

(a) If an anonymous report contains an allegation that the health or safety of children is at risk, we will investigate the report and any alleged deficiencies.

(b) If an anonymous report does not contain an allegation that the health or safety of children is at risk, we will evaluate the anonymous report to determine whether any alleged deficiency has a factual basis.

(c) To evaluate the anonymous report, we:

(1) Check the operation's compliance history for similar allegations or deficiencies; and

(2) Contact the operation and collaterals.

(d) If we find a factual basis for at least one alleged deficiency, we will investigate the anonymous report.

(e) If we do not find a factual basis for any of the alleged deficiencies, we will administratively close the anonymous report.

Source Note: The provisions of this §745.8415 adopted to be effective August 23, 2023, 48 TexReg 3990