SECTION 553.271. Postings  


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  • An assisted living facility must prominently and conspicuously post for display in a public area of the facility that is readily available to residents, employees, and visitors:

    (1) the license issued under this chapter;

    (2) a sign prescribed by HHSC that specifies complaint procedures established under these rules and specifies how complaints may be filed with HHSC;

    (3) a notice in the form prescribed by HHSC stating that inspection and related reports are available at the facility for public inspection and providing HHSC toll-free telephone number that may be used to obtain information concerning the facility;

    (4) a copy of the most recent inspection report relating to the facility;

    (5) Residents' Bill of Rights;

    (6) Providers' Bill of Rights;

    (7) the telephone number of the managing local ombudsman and the toll-free number of the Ombudsman Program, 1-800-252-2412;

    (8) the facility's normal 24-hour staffing patterns; and

    (9) a sign stating: "Cases of Suspected Abuse, Neglect, or Exploitation must be reported to HHSC by calling 1-800-458-9858."

Source Note: The provisions of this §533.271 adopted to be effective August 31, 2021, 46 TexReg 5017