Texas Administrative Code (Last Updated: March 27,2024) |
TITLE 26. HEALTH AND HUMAN SERVICES |
PART 1. HEALTH AND HUMAN SERVICES COMMISSION |
CHAPTER 260. DEAF BLIND WITH MULTIPLE DISABILITIES (DBMD) PROGRAM AND COMMUNITY FIRST CHOICE (CFC) SERVICES |
SUBCHAPTER D. ADDITIONAL PROGRAM PROVIDER PROVISIONS |
SECTION 260.211. Quality Assurance
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(a) A program provider must conduct an annual survey of individuals, LARs, and actively involved person to determine satisfaction with services. (b) At least annually, a program provider must: (1) review all final investigative reports from HHSC and based on the review, identify program process improvements that help prevent the occurrence of abuse, neglect, and exploitation and improve the delivery of services; and (2) evaluate critical incident data reported in accordance with §260.201(d) of this subchapter (relating to Protection of Individual), compare the program provider's use of restraint to aggregate data provided by HHSC on HHSC's website, and identify program process improvements that help prevent the occurrence of critical incidents and improve service delivery. Source Note: The provisions of this §260.211 adopted to be effective February 26, 2023, 48 TexReg 896