SECTION 1.191. Complaints

(a) This section establishes the methods by which the public, consumers, and service recipients can be notified of the mailing addresses and telephone numbers of appropriate Texas Department of Health (department) divisions, programs, and offices for the purpose of directing complaints to the department.

(b) The names, mailing addresses, and telephone numbers of the appropriate department divisions, programs, and offices to whom the public, consumers, and service recipients can direct complaints will be included on a sign prominently displayed in the place of business of each person or entity regulated by the department.

(c) For those regulated persons or entities not having a place of business, written notification must be provided to the clients of those persons and entities.

Source Note: The provisions of this §1.191 adopted to be effective December 1, 1993, 18 TexReg 8213.