SECTION 107.102. Complaints

(a) Complaints shall be submitted on the official complaint form.

(b) Complaints shall contain the following information:

(1) the name and contact information of the complainant;

(2) the name of the person or entity against whom the complaint is filed;

(3) the time and place of the alleged violation of the Act or board rules; and

(4) if applicable, the name and birthdate of the patient who was treated.

(c) Jurisdictional complaints that are received by the board and do not comply with subsections (a) and (b) of this section may be closed as "Jurisdictional-Not Filed" during the preliminary investigation if they contain insufficient evidence or information to determine probable cause exists to proceed to an official investigation. The Director of Investigations or Dental Director may initiate an internal complaint based on the allegations made in such a complaint if the allegations made in the complaint, if true, would constitute a clear, imminent, or continuing threat to a person's physical health or well-being. These complaints name the State of Texas as the complainant.

Source Note: The provisions of this §107.102 adopted to be effective September 6, 2016, 41 TexReg 6694