SECTION 379.2104. Subcontracting the Crisis Call Hotline

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If a center subcontracts the answering of the hotline, it must have the subcontractor arrangement approved by the Health and Human Services Commission (HHSC) and must develop, maintain, and comply with a written policy and procedure that addresses how the subcontractor meets HHSC's training requirements for all direct service staff and will ensure immediate access to the center's 24-hour-a-day services.

Source Note: The provisions of this §379.2104 adopted to be effective December 23, 2007, 32 TexReg 9335; amended to be effective September 1, 2013, 38 TexReg 4309

                    
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