SECTION 379.2032. Content of Training for Direct Service Volunteers

A center must provide training for direct service volunteers that includes, but is not limited to:

(1) a brief history of the Texas Battered Women's Movement;

(2) the need for and benefit of shelter services;

(3) the dynamics of family violence;

(4) a brief summary of current Texas laws that address family violence issues;

(5) crisis intervention;

(6) hotline skills, if applicable;

(7) peer counseling techniques;

(8) risk assessment and safety planning;

(9) the center's policies and procedures;

(10) the organization's mission and philosophy;

(11) confidentiality;

(12) legal options for victims of family violence;

(13) economic options for victims of family violence;

(14) community resources;

(15) sensitivity to cultural diversity;

(16) the need for community systems to be responsive to the needs of victims of family violence; and

(17) applicable civil rights laws and regulations.

Source Note: The provisions of this §379.2032 adopted to be effective December 23, 2007, 32 TexReg 9335; amended to be effective September 1, 2013, 38 TexReg 4309