SECTION 375.341. Are contractors responsible for translating materials for participants?

(a) The Texas Department of Human Services (DHS) will provide contractors with translated participant rights and responsibilities. Contractors are responsible for distributing the translated materials in appropriate languages. If translated written material is not available, the contractor must provide an oral translation of the material.

(b) Participant's rights and responsibilities include, but are not limited to:

(1) review of adverse benefit determinations resulting from a sanction;

(2) a fair hearing to appeal any adverse benefit determinations;

(3) timely and adequate notice of benefit determinations and/or changes in benefits; and

(4) written policies of the Refugee Cash Assistance Program regarding eligibility standards, time period of eligibility, amount of assistance, participation and employment requirements, and penalties for non-cooperation.

Source Note: The provisions of this §375.341 adopted to be effective July 18, 2002, 27 TexReg 6326; transferred effective October 1, 2003, as published in the Texas Register July 2, 2004, 29 TexReg 6359