SECTION 92.90. Complaints; Investigations

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(a) Upon request from the department, a course provider must cooperate with the department, its employees and representatives, and furnish requested information concerning any department investigation.
(b) Within ten business days from the date of the request, a course provider must provide to the department any of its documents or records, unless otherwise prohibited by law.
(c) The course provider's name, address, phone number, and provider number shall appear on all business-related communications, business website and advertisements from the provider. The following information: "Regulated by The Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711, 1-800-803-9202 (in-state only), (512) 463-6599; website: "www.tdlr.texas.gov" shall appear for purposes of directing questions or complaints.

Source Note: The provisions of this §92.90 adopted to be effective March 15, 2018, 43 TexReg 1433

                    
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