SECTION 60.201. Filing a Complaint

(a) A complaint against a person who is engaged in an activity or business regulated by the department may be submitted in a form and manner prescribed by the department. A person filing a complaint is encouraged to file the complaint online on the department's website.

(b) A complaint must be filed within two years of the event giving rise to the complaint. Complaints filed after the two-year period may be investigated at the discretion of the director of enforcement.

(c) Pursuant to Texas Occupations Code §51.252, the department may accept a complaint that lacks sufficient information to identify the source or the name of the person who filed the complaint; however, the department is not required to investigate these anonymous complaints. The department may investigate anonymous complaints at its discretion.

Source Note: The provisions of this §60.201 adopted to be effective June 1, 2023, 48 TexReg 2694