SECTION 321.46. Payment on No Ticket Issue

When a ticket issuing machine does not produce a paper ticket due to a mechanical failure, the mutuel manager may validate the wager through totalisator logs. If the transaction is a winning wager and the mutuel manager pays the patron, then the mutuel manager shall report the transaction to the Commission within 24 hours on a form prescribed by the association and approved by the executive secretary. The form must contain, at the minimum, the following:

(1) Association name;

(2) Date and time of the machine failure;

(3) Terminal number;

(4) Bet description to include:

(A) racetrack;

(B) race number;

(C) animal number;

(D) bet type;

(E) amount wagered;

(F) total ticket cost;

(G) winning amount; and

(H) ticket serial number;

(5) Patron's name and phone number;

(6) Signature of the patron;

(7) Description of the incident;

(8) Date and time of the report; and

(9) Signature of the mutuel manager.

Source Note: The provisions of this §321.46 adopted to be effective March 28, 2011, 36 TexReg 1981; amended to be effective January 10, 2013, 38 TexReg 244