Texas Administrative Code (Last Updated: March 27,2024) |
TITLE 16. ECONOMIC REGULATION |
PART 2. PUBLIC UTILITY COMMISSION OF TEXAS |
CHAPTER 26. SUBSTANTIVE RULES APPLICABLE TO TELECOMMUNICATIONS SERVICE PROVIDERS |
SUBCHAPTER B. CUSTOMER SERVICE AND PROTECTION |
§ 26.21. General Provisions of Customer Service and Protection Rules |
§ 26.22. Request for Service |
§ 26.23. Refusal of Service |
§ 26.24. Credit Requirements and Deposits |
§ 26.25. Issuance and Format of Bills |
§ 26.26. Foreign Language Requirements |
§ 26.27. Bill Payment and Adjustments |
§ 26.28. Suspension or Disconnection of Service |
§ 26.29. Prepaid Local Telephone Service (PLTS) |
§ 26.30. Complaints |
§ 26.31. Disclosures to Applicants and Customers |
§ 26.32. Protection Against Unauthorized Billing Charges ("Cramming") |
§ 26.33. Prompt Payment Act |
§ 26.34. Telephone Prepaid Calling Services |
§ 26.37. Texas No-Call List |