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Texas Administrative Code (Last Updated: March 27,2024) |
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TITLE 16. ECONOMIC REGULATION |
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PART 2. PUBLIC UTILITY COMMISSION OF TEXAS |
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CHAPTER 26. SUBSTANTIVE RULES APPLICABLE TO TELECOMMUNICATIONS SERVICE PROVIDERS |
| SUBCHAPTER A. GENERAL PROVISIONS |
| § 26.1. Purpose and Scope of Rules |
| § 26.3. Severability Clause |
| § 26.4. Statement of Nondiscrimination |
| § 26.5. Definitions |
| § 26.6. Cost of Copies of Public Information |
| § 26.7. Local Exchange Company Assessment |
| § 26.9. Classification System for Violations of Statutes, Rules, and Orders Applicable to Telecommunications Service Providers |
| SUBCHAPTER B. CUSTOMER SERVICE AND PROTECTION |
| § 26.21. General Provisions of Customer Service and Protection Rules |
| § 26.22. Request for Service |
| § 26.23. Refusal of Service |
| § 26.24. Credit Requirements and Deposits |
| § 26.25. Issuance and Format of Bills |
| § 26.26. Foreign Language Requirements |
| § 26.27. Bill Payment and Adjustments |
| § 26.28. Suspension or Disconnection of Service |
| § 26.29. Prepaid Local Telephone Service (PLTS) |
| § 26.30. Complaints |
| § 26.31. Disclosures to Applicants and Customers |
| § 26.32. Protection Against Unauthorized Billing Charges ("Cramming") |
| § 26.33. Prompt Payment Act |
| § 26.34. Telephone Prepaid Calling Services |
| § 26.37. Texas No-Call List |
| SUBCHAPTER C. INFRASTRUCTURE AND RELIABILITY |
| § 26.51. Reliability of Operations of Telecommunications Providers |
| § 26.52. Emergency Operations |
| § 26.53. Inspections and Tests |
| § 26.54. Service Objectives and Performance Benchmarks |
| § 26.57. Requirements for a Certificate Holder's Use of an Alternate Technology to Meet Its Provider of Last Resort Obligation |
| SUBCHAPTER D. RECORDS, REPORTS, AND OTHER REQUIRED INFORMATION |
| § 26.71. General Procedures, Requirements and Penalties |
| § 26.72. Uniform System of Accounts |
| § 26.73. Annual Earnings Report |
| § 26.74. Reports on Sale of Property and Mergers |
| § 26.75. Reports on Sale of 50% or More of Stock |
| § 26.76. Gross Receipts Assessment Report |
| § 26.79. Equal Opportunity Reports |
| § 26.80. Annual Report on Historically Underutilized Businesses |
| § 26.81. Service Quality Reports |
| § 26.85. Report of Workforce Diversity and Other Business Practices |
| § 26.89. Nondominant Carriers' Obligations Regarding Information on Rates and Services |
| SUBCHAPTER E. CERTIFICATION, LICENSING AND REGISTRATION |
| § 26.101. Certificate of Convenience and Necessity Criteria |
| § 26.102. Registration of Pay Telephone Service Providers (PTS) |
| § 26.107. Registration of Interexchange Carriers (IXCs), Prepaid Calling Services Companies (PPC), and Other Nondominant Telecommunications Carriers |
| § 26.111. Certificate of Operating Authority (COA) and Service Provider Certificate of Operating Authority (SPCOA) Criteria |
| SUBCHAPTER F. REGULATION OF TELECOMMUNICATIONS SERVICE |
| § 26.121. Privacy Issues |
| § 26.123. Caller Identification Services |
| § 26.124. Pay-Per-Call Information Services Call Blocking |
| § 26.125. Automatic Dial Announcing Devices (ADADs) |
| § 26.127. Abbreviated Dialing Codes |
| § 26.128. Telephone Directories |
| § 26.129. Standards for Access to Provide Telecommunications Services at Tenant Request |
| § 26.130. Selection of Telecommunications Utilities |
| § 26.131. Competitive Local Exchange Carrier (CLEC)-to-CLEC and CLEC-to-Incumbent Local Exchange Carrier (ILEC) Migration Guidelines |
| § 26.133. Business and Marketing Code of Conduct for Certificated Telecommunications Utilities (CTUs) |
| § 26.134. Market Test to be Applied in Determining if Markets with Populations Less than 100,000 Should Remain Regulated |
| SUBCHAPTER G. ADVANCED SERVICES |
| § 26.141. Distance Learning, Information Sharing Programs, and Interactive Multimedia Communications and Private Network Services to Certain Entities |
| § 26.143. Provision of Advanced Services in Rural Areas |
| SUBCHAPTER I. ALTERNATIVE REGULATION |
| § 26.171. Small Incumbent Local Exchange Company Regulatory Flexibility |
| § 26.172. Voting Procedures for Partial Deregulation or Reversal of Partial Deregulation of Telephone Cooperatives |
| § 26.175. Reclassification of Telecommunications Services for Electing Incumbent Local Exchange Companies (ILECs) |
| SUBCHAPTER J. COSTS, RATES AND TARIFFS |
| § 26.201. Cost of Service |
| § 26.203. Rate Policies for Small Local Exchange Companies (SLECs) |
| § 26.205. Rates for Intrastate Access Services |
| § 26.206. Depreciation Rates |
| § 26.207. Form and Filing of Tariffs |
| § 26.208. General Tariff Procedures |
| § 26.209. New and Experimental Services |
| § 26.210. Promotional Rates for Local Exchange Company Services |
| § 26.211. Rate-Setting Flexibility for Services Subject to Significant Competitive Challenges |
| § 26.214. Long Run Incremental Cost (LRIC) Methodology for Services provided by Certain Incumbent Local Exchange Companies (ILECs) |
| § 26.215. Long Run Incremental Cost Methodology for Dominant Certificated Telecommunications Utility (DCTU) Services |
| § 26.216. Educational Percentage Discount Rates (E-Rates) |
| § 26.217. Administration of Extended Area Service (EAS) Requests |
| § 26.219. Administration of Expanded Local Calling Service Requests |
| § 26.221. Applications to Establish or Increase Expanded Local Calling Service Surcharges |
| § 26.223. Prohibition of Excessive COA/SPCOA Usage Sensitive Intrastate Switched Access Rates |
| § 26.224. Requirements Applicable to Basic Network Services for Chapter 58 Electing Companies |
| § 26.225. Requirements Applicable to Nonbasic Services for Chapter 58 Electing Companies |
| § 26.226. Requirements Applicable to Pricing Flexibility for Chapter 58 Electing Companies |
| § 26.227. Procedures Applicable to Nonbasic Services and Pricing Flexibility for Basic and Nonbasic Services for Chapter 58 Electing Companies |
| § 26.228. Requirements Applicable to Chapter 52 Companies |
| § 26.229. Requirements Applicable to Chapter 59 Electing Companies |
| § 26.230. Requirements Applicable to Chapter 65 One-day Informational Notice Filings |
| SUBCHAPTER L. WHOLESALE MARKET PROVISIONS |
| § 26.271. Expanded Interconnection |
| § 26.272. Interconnection |
| § 26.274. Imputation |
| § 26.276. Unbundling |
| § 26.283. Infrastructure Sharing |
| SUBCHAPTER M. OPERATOR SERVICES |
| § 26.311. Information Relating to Operator Services |
| § 26.313. General Requirements Relating to Operator Services |
| § 26.315. Requirements for Dominant Certificated Telecommunications Utilities (DCTUs) |
| § 26.317. Information To Be Provided at the Telephone Set |
| § 26.319. Access to the Operator of a Local Exchange Company (LEC) |
| § 26.321. 9-1-1 calls, "0-" calls, and End User Choice |
| SUBCHAPTER N. PAY TELEPHONE SERVICE |
| § 26.341. General Information Relating to Pay Telephone Service (PTS) |
| § 26.342. Pay Telephone Service Tariff Provisions |
| § 26.343. Responsibilities for Pay Telephone Service (PTS) of Certificated Telecommunications Utilities (CTUs) Holding Certificates of Convenience and Necessity (CCNs) |
| § 26.344. Pay Telephone Service Requirements |
| § 26.345. Posting Requirements for Pay Telephone Service Providers |
| § 26.346. Rates and Charges for Pay Telephone Service Providers |
| § 26.347. Fraud Protection for Pay Telephone Service |
| SUBCHAPTER O. NUMBERING |
| § 26.375. Reclamation of Codes and Thousands-Blocks and Petitions for Extension of Code and Thousands-Block Activation |
| SUBCHAPTER P. TEXAS UNIVERSAL SERVICE FUND |
| § 26.401. Texas Universal Service Fund (TUSF) |
| § 26.402. Transparency and Accountability in the Administration of the Texas Universal Service Fund |
| § 26.403. Texas High Cost Universal Service Plan (THCUSP) |
| § 26.404. Small and Rural Incumbent Local Exchange Company (ILEC) Universal Service Plan |
| § 26.405. Financial Need for Continued Support |
| § 26.406. Implementation of the Public Utility Regulatory Act §56.025 |
| § 26.407. Small and Rural Incumbent Local Exchange Company Universal Service Plan Support Adjustments |
| § 26.408. Additional Financial Assistance (AFA) |
| § 26.409. Review of Texas Universal Service Fund Support Received by Competitive Eligible Telecommunications Providers |
| § 26.410. Universal Service Fund Reimbursement for Certain IntraLATA Service |
| § 26.412. Lifeline Service Program |
| § 26.413. Link Up for Tribal Lands |
| § 26.414. Telecommunications Relay Service (TRS) |
| § 26.415. Specialized Telecommunications Assistance Program (STAP) |
| § 26.417. Designation as Eligible Telecommunications Providers to Receive Texas Universal Service Funds (TUSF) |
| § 26.418. Designation of Common Carriers as Eligible Telecommunications Carriers to Receive Federal Universal Service Funds |
| § 26.419. Telecommunication Resale Providers Designation as Eligible Telecommunications Providers to Receive Texas Universal Service Funds (TUSF) for Lifeline Service |
| § 26.420. Administration of Texas Universal Service Fund (TUSF) |
| § 26.421. Designation of Eligible Telecommunications Providers to Provide Service to Uncertificated Areas |
| § 26.422. Subsequent Petitions for Service in Uncertificated Areas |
| § 26.423. High Cost Universal Service Plan for Uncertificated Areas where an Eligible Telecommunications Provider (ETP) Volunteers to Provide Basic Local Telecommunications Service |
| § 26.424. Audio Newspaper Assistance Program |
| SUBCHAPTER Q. 9-1-1 ISSUES |
| § 26.433. Roles and Responsibilities of 9-1-1 Service Providers |
| § 26.435. Cost Recovery Methods for 9-1-1 Dedicated Transport |
| SUBCHAPTER R. PROVISIONS RELATING TO MUNICIPAL REGULATION AND RIGHTS-OF-WAY MANAGEMENT |
| § 26.461. Access Line Categories |
| § 26.463. Calculation and Reporting of a Municipality's Base Amount |
| § 26.465. Methodology for Counting Access Lines and Reporting Requirements for Certificated Telecommunications Providers |
| § 26.467. Rates, Allocation, Compensation, Adjustments and Reporting |
| § 26.468. Procedures for Standardized Access Line Reports and Enforcement Relating to Quarterly Reporting |
| § 26.469. Municipal Authorized Review of a Certificated Telecommunication Provider's Business Records |