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Texas Administrative Code (Last Updated: March 27,2024) |
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TITLE 16. ECONOMIC REGULATION |
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PART 2. PUBLIC UTILITY COMMISSION OF TEXAS |
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CHAPTER 25. SUBSTANTIVE RULES APPLICABLE TO ELECTRIC SERVICE PROVIDERS |
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SUBCHAPTER B. CUSTOMER SERVICE AND PROTECTION |
| § 25.21. General Provisions of Customer Service and Protection Rules |
| § 25.22. Request for Service |
| § 25.23. Refusal of Service |
| § 25.24. Credit Requirements and Deposits |
| § 25.25. Issuance and Format of Bills |
| § 25.26. Spanish Language Requirements |
| § 25.27. Retail Electric Service Switchovers |
| § 25.28. Bill Payment and Adjustments |
| § 25.29. Disconnection of Service |
| § 25.30. Complaints |
| § 25.31. Information to Applicants and Customers |
| § 25.33. Prompt Payment Act |
| § 25.41. Price to Beat |
| § 25.43. Provider of Last Resort (POLR) |
| § 25.44. Privacy of Advanced Metering System Information |
| § 25.45. Low-Income List Administrator |