CHAPTER 25. SUBSTANTIVE RULES APPLICABLE TO ELECTRIC SERVICE PROVIDERS  


SUBCHAPTER A. GENERAL PROVISIONS
§ 25.1. Purpose and Scope of Rules
§ 25.2. Cross-Reference Transition Provision
§ 25.3. Severability Clause
§ 25.4. Statement of Nondiscrimination
§ 25.5. Definitions
§ 25.6. Cost of Copies of Public Information
§ 25.8. Classification System for Violations of Statutes, Rules, and Orders Applicable to Electric Service Providers
SUBCHAPTER B. CUSTOMER SERVICE AND PROTECTION
§ 25.21. General Provisions of Customer Service and Protection Rules
§ 25.22. Request for Service
§ 25.23. Refusal of Service
§ 25.24. Credit Requirements and Deposits
§ 25.25. Issuance and Format of Bills
§ 25.26. Spanish Language Requirements
§ 25.27. Retail Electric Service Switchovers
§ 25.28. Bill Payment and Adjustments
§ 25.29. Disconnection of Service
§ 25.30. Complaints
§ 25.31. Information to Applicants and Customers
§ 25.33. Prompt Payment Act
§ 25.41. Price to Beat
§ 25.43. Provider of Last Resort (POLR)
§ 25.44. Privacy of Advanced Metering System Information
§ 25.45. Low-Income List Administrator
SUBCHAPTER C. INFRASTRUCTURE AND RELIABILITY
§ 25.51. Power Quality
§ 25.52. Reliability and Continuity of Service
§ 25.53. Electric Service Emergency Operations Plans
§ 25.54. Cease And Desist Orders
§ 25.55. Weather Emergency Preparedness
§ 25.57. Power Outage Alert Criteria
§ 25.62. Transmission and Distribution System Resiliency Plans
SUBCHAPTER D. RECORDS, REPORTS, AND OTHER REQUIRED INFORMATION
§ 25.71. General Procedures, Requirements and Penalties
§ 25.72. Uniform System of Accounts
§ 25.73. Financial and Operating Reports
§ 25.74. Report on Change in Control, Sale of Property, Purchase of Stock, or Loan
§ 25.76. Gross Receipts Assessment Report
§ 25.77. Payments, Compensation, and Other Expenditures
§ 25.78. State Agency Utility Account Information
§ 25.79. Equal Opportunity Reports
§ 25.80. Annual Report on Historically Underutilized Businesses
§ 25.81. Service Quality Reports
§ 25.82. Fuel Cost and Use Information
§ 25.83. Transmission Construction Reports
§ 25.84. Reporting of Affiliate Transactions for Electric Utilities
§ 25.85. Report of Workforce Diversity and Other Business Practices
§ 25.88. Retail Market Performance Measure Reporting
§ 25.89. Report of Loads and Resources
§ 25.90. Market Power Mitigation Plans
§ 25.91. Generating Capacity Reports
§ 25.93. Wholesale Electricity Transaction Information
§ 25.94. Report on Infrastructure Improvement and Maintenance
§ 25.95. Electric Utility Infrastructure Storm Hardening
§ 25.96. Vegetation Management
§ 25.97. Line Inspection and Safety
SUBCHAPTER E. CERTIFICATION, LICENSING AND REGISTRATION
§ 25.101. Certification Criteria
§ 25.102. Coastal Management Program
§ 25.105. Registration by Power Marketers
§ 25.107. Certification and Obligations of Retail Electric Providers (REPs)
§ 25.108. Financial Standards for Retail Electric Providers Regarding the Billing and Collection of Transition Charges
§ 25.109. Registration of Power Generation Companies and Self-Generators
§ 25.111. Registration of Aggregators
§ 25.112. Registration of Brokers
§ 25.113. Municipal Registration of Retail Electric Providers (REPs)
SUBCHAPTER F. METERING
§ 25.121. Meter Requirements
§ 25.122. Meter Records
§ 25.123. Meter Readings
§ 25.124. Meter Testing
§ 25.125. Adjustments Due to Non-Compliant Meters and Meter Tampering in Areas Where Customer Choice Has Not Been Introduced
§ 25.126. Adjustments Due to Non-Compliant Meters and Meter Tampering in Areas Where Customer Choice Has Been Introduced
§ 25.127. Generating Station Meters, Instruments, and Records
§ 25.128. Interconnection Meters and Circuit Breakers
§ 25.129. Pulse Metering
§ 25.130. Advanced Metering
§ 25.131. Load Profiling and Load Research
§ 25.132. Definitions
§ 25.133. Non-Standard Metering Service
SUBCHAPTER G. SUBMETERING
§ 25.141. Central System or Non-submetered Master Metered Utilities
§ 25.142. Submetering for Apartments, Condominiums, and Mobile Home Parks
SUBCHAPTER H. ELECTRICAL PLANNING
DIVISION 1. RENEWABLE ENERGY RESOURCES AND USE OF NATURAL GAS
§ 25.172. Goal for Natural Gas
§ 25.173. Renewable Energy Credit Program
§ 25.174. Competitive Renewable Energy Zones
DIVISION 2. ENERGY EFFICIENCY AND CUSTOMER-OWNED RESOURCES
§ 25.181. Energy Efficiency Goal
§ 25.182. Energy Efficiency Cost Recovery Factor
§ 25.183. Reporting and Evaluation of Energy Efficiency Programs
SUBCHAPTER I. TRANSMISSION AND DISTRIBUTION
DIVISION 1. OPEN-ACCESS COMPARABLE TRANSMISSION SERVICE FOR ELECTRIC UTILITIES IN THE ELECTRIC RELIABILITY COUNCIL OF TEXAS
§ 25.191. Transmission Service Requirements
§ 25.192. Transmission Rates for Export from ERCOT
§ 25.193. Distribution Service Provider Transmission Cost Recovery Factors (TCRF)
§ 25.195. Terms and Conditions for Transmission Service
§ 25.196. Standards of Conduct
§ 25.198. Initiating Transmission Service
§ 25.199. Transmission Planning, Licensing and Cost-Recovery for Utilities within the Electric Reliability Council of Texas
§ 25.200. Load Shedding, Curtailments, and Redispatch
§ 25.202. Commercial Terms for Transmission Service
§ 25.203. Alternative Dispute Resolution (ADR)
DIVISION 2. TRANSMISSION AND DISTRIBUTION APPLICABLE TO ALL ELECTRIC UTILITIES
§ 25.211. Interconnection of On-Site Distributed Generation (DG)
§ 25.212. Technical Requirements for Interconnection and Parallel Operation of On-Site Distributed Generation
§ 25.213. Metering for Distributed Renewable Generation and Certain Qualifying Facilities
§ 25.214. Terms and Conditions of Retail Delivery Service Provided by Investor Owned Transmission and Distribution Utilities
§ 25.215. Terms and Conditions of Access by a Competitive Retailer to the Delivery System of a Municipally Owned Utility or Electric Cooperative that has Implemented Customer Choice
§ 25.216. Selection of Transmission Service Providers
§ 25.217. Distributed Renewable Generation
§ 25.218. Middle Mile Broadband Service
§ 25.219. Terms and Conditions of Access by a Competitive Retailer to the Delivery System of a Municipally Owned Utility or Electric Cooperative that Implements Customer Choice after May 1, 2023
§ 25.221. Electric Cost Separation
§ 25.223. Unbundling of Energy Service
SUBCHAPTER J. COSTS, RATES AND TARIFFS
DIVISION 1. RETAIL RATES
§ 25.231. Cost of Service
§ 25.232. Adjustment for House Bill 11, Acts of 72nd Legislature, First Called Special Session 1991
§ 25.234. Rate Design
§ 25.235. Fuel Costs--General
§ 25.236. Recovery of Fuel Costs
§ 25.237. Fuel Factors
§ 25.238. Purchased Power Capacity Cost Recovery Factor (PCRF)
§ 25.239. Transmission Cost Recovery Factor for Certain Electric Utilities
§ 25.240. Contribution Disclosure Statements in Appeals of Municipal Utility Rates
§ 25.241. Form and Filing of Tariffs
§ 25.242. Arrangements Between Qualifying Facilities and Electric Utilities
§ 25.243. Distribution Cost Recovery Factor (DCRF)
§ 25.244. Billing Demand for Certain Utility Customers
§ 25.245. Rate-Case Expenses
§ 25.246. Rate Filing Standards and Procedures for Non-ERCOT Utilities
§ 25.247. Rate Review Schedule
§ 25.248. Generation Cost Recovery Rider
§ 25.251. Renewable Energy Tariff
DIVISION 2. RECOVERY OF STRANDED COSTS
§ 25.261. Stranded Cost Recovery of Environmental Cleanup Costs
§ 25.263. True-up Proceeding
§ 25.264. Quantification of Stranded Costs of Nuclear Generation Assets
§ 25.265. Securitization by River Authorities and Electric Cooperatives
SUBCHAPTER K. RELATIONSHIPS WITH AFFILIATES
§ 25.271. Foreign Utility Company Ownership by Exempt Holding Companies
§ 25.272. Code of Conduct for Electric Utilities and Their Affiliates
§ 25.273. Contracts Between Electric Utilities and Their Competitive Affiliates
§ 25.275. Code of Conduct for Municipally Owned Utilities and Electric Cooperatives Engaged in Competitive Activities
SUBCHAPTER L. NUCLEAR DECOMMISSIONING
§ 25.301. Nuclear Decommissioning Trusts
§ 25.303. Nuclear Decommissioning Following the Transfer of Texas Jurisdictional Nuclear Generating Plant Assets
§ 25.304. Nuclear Decommissioning Funding and Requirements for Power Generation Companies
SUBCHAPTER M. COMPETITIVE METERING
§ 25.311. Competitive Metering Services
SUBCHAPTER O. UNBUNDLING AND MARKET POWER
DIVISION 1. UNBUNDLING
§ 25.341. Definitions
§ 25.342. Electric Business Separation
§ 25.343. Competitive Energy Services
§ 25.344. Cost Separation Proceedings
§ 25.345. Recovery of Stranded Costs Through Competition Transition Charge (CTC)
§ 25.346. Separation of Electric Utility Metering and Billing Service Costs and Activities
DIVISION 2. INDEPENDENT ORGANIZATIONS
§ 25.361. Electric Reliability Council of Texas (ERCOT)
§ 25.362. Electric Reliability Council of Texas (ERCOT) Governance
§ 25.363. ERCOT Budget and Fees
§ 25.364. Decertification of an Independent Organization
§ 25.365. Independent Market Monitor
§ 25.366. Internet Broadcasting of Public Meetings of an Independent Organization
§ 25.367. Cybersecurity Monitor
DIVISION 3. CAPACITY AUCTION
§ 25.381. Capacity Auctions
DIVISION 4. OTHER MARKET POWER ISSUES
§ 25.401. Share of Installed Generation Capacity
DIVISION 5. COMPETITION IN NON-ERCOT AREAS
§ 25.421. Transition to Competition for a Certain Area Outside the Electric Reliability Council of Texas Region
§ 25.422. Transition to Competition for Certain Areas within the Southwest Power Pool
SUBCHAPTER P. PILOT PROJECTS
§ 25.431. Retail Competition Pilot Projects
SUBCHAPTER R. CUSTOMER PROTECTION RULES FOR RETAIL ELECTRIC SERVICE PROVIDERS
§ 25.471. General Provisions of Customer Protection Rules
§ 25.472. Privacy of Customer Information
§ 25.473. Non-English Language Requirements
§ 25.474. Selection of Retail Electric Provider
§ 25.475. General Retail Electric Provider Requirements and Information Disclosures to Residential and Small Commercial Customers
§ 25.476. Renewable and Green Energy Verification
§ 25.477. Refusal of Electric Service
§ 25.478. Credit Requirements and Deposits
§ 25.479. Issuance and Format of Bills
§ 25.480. Bill Payment and Adjustments
§ 25.481. Unauthorized Charges
§ 25.482. Prompt Payment Act
§ 25.483. Disconnection of Service
§ 25.484. Electric No-Call List
§ 25.485. Customer Access and Complaint Handling
§ 25.486. Customer Protections for Brokerage Services
§ 25.487. Obligations Related to Move-In Transactions
§ 25.488. Procedures for a Premise with No Service Agreement
§ 25.489. Treatment of Premises with No Retail Electric Provider of Record
§ 25.490. Moratorium on Disconnection on Move-Out
§ 25.491. Record Retention and Reporting Requirements
§ 25.492. Non-Compliance with Rules or Orders; Enforcement by the Commission
§ 25.493. Acquisition and Transfer of Customers from one Retail Electric Provider to Another
§ 25.495. Unauthorized Change of Retail Electric Provider
§ 25.497. Critical Load Industrial Customers, Critical Load Public Safety Customers, Critical Care Residential Customers, and Chronic Condition Residential Customers
§ 25.498. Prepaid Service
§ 25.499. Acknowledgement of Risk Requirements for Certain Commercial Contracts
§ 25.500. Privacy of Advanced Metering System Information
SUBCHAPTER S. WHOLESALE MARKETS
§ 25.501. Wholesale Market Design for the Electric Reliability Council of Texas
§ 25.502. Pricing Safeguards in Markets Operated by the Electric Reliability Council of Texas
§ 25.503. Oversight of Wholesale Market Participants
§ 25.504. Wholesale Market Power in the Electric Reliability Council of Texas Power Region
§ 25.505. Resource Adequacy Reporting Requirements in the Electric Reliability Council of Texas Power Region
§ 25.506. Publication of Resource and Load Information in the Electric Reliability Council of Texas Power Region
§ 25.507. Electric Reliability Council of Texas (ERCOT) Emergency Response Service (ERS)
§ 25.509. Scarcity Pricing Mechanism for the Electric Reliability Council of Texas Power Region
§ 25.515. Texas Backup Power Package Advisory Committee