CHAPTER 24. SUBSTANTIVE RULES APPLICABLE TO WATER AND SEWER SERVICE PROVIDERS  


SUBCHAPTER A. GENERAL PROVISIONS
§ 24.1. Purpose and Scope of this Chapter
§ 24.2. Severability Clause
§ 24.3. Definitions of Terms
§ 24.4. Cooperative Corporation Rebates
§ 24.5. Submission of Documents
§ 24.6. Signatories to Applications
§ 24.8. Administrative Completeness
§ 24.9. Agreements to be in Writing
§ 24.11. Financial Assurance
§ 24.12. Burden of Proof
§ 24.14. Emergency Orders and Emergency Rates
§ 24.15. Notice of Wholesale Water Supply Contract
SUBCHAPTER B. RATES AND TARIFFS
§ 24.25. Form and Filing of Tariffs
§ 24.27. Notice of Intent and Application to Change Rates
§ 24.29. Time Between Filings
§ 24.31. Jurisdiction over Affiliated Interests
§ 24.33. Suspension of the Effective Date of Rates
§ 24.35. Processing and Hearing Requirements for an Application to Change Rates
§ 24.37. Interim Rates
§ 24.39. Escrow of Proceeds Received under Rate Increase
§ 24.41. Cost of Service
§ 24.43. Rate Design
§ 24.44. Rate-case Expenses
§ 24.45. Rates Charged by a Municipality to Certain Special Districts
§ 24.46. Fees Charged by a Municipality to a Public School District
§ 24.47. Jurisdiction of Commission over Certain Water or Sewer Supply Corporations
§ 24.49. Application for a Rate Adjustment by a Class D Utility Under Texas Water Code §13.1872
SUBCHAPTER C. ALTERNATIVE RATE METHODS
§ 24.75. Alternative Ratemaking Methodologies
§ 24.76. System Improvement Charge
SUBCHAPTER D. RATE-MAKING APPEALS
§ 24.101. Appeal of Rate-making Decision, Pursuant to the Texas Water Code §13.043
§ 24.103. Contents of Petition Seeking Review of Rates Pursuant to the Texas Water Code, §13.043(b)
§ 24.105. Refunds During Pendency of Appeal
§ 24.107. Seeking Review of Rates for Sales of Water Under the Texas Water Code §12.013
SUBCHAPTER E. RECORDS AND REPORTS
§ 24.125. General Reports
§ 24.127. Financial Records and Reports--Uniform System of Accounts
§ 24.129. Water and Sewer Utilities Annual Reports
§ 24.131. Maintenance and Location of Records
§ 24.133. Management Audits
§ 24.134. Financial, Managerial, and Technical Reports Required for Water and Sewer Utilities
§ 24.135. Regulatory Assessment
SUBCHAPTER F. CUSTOMER SERVICE AND PROTECTION
§ 24.151. Applicability
§ 24.153. Customer Relations
§ 24.155. Resolution of Disputes
§ 24.157. Refusal of Service
§ 24.159. Service Applicant and Customer Deposit
§ 24.161. Response to Requests for Service by a Retail Public Utility Within Its Certificated Area
§ 24.163. Service Connections
§ 24.165. Billing
§ 24.167. Discontinuance of Service
§ 24.169. Meters
§ 24.171. Continuity of Service
§ 24.173. Late Fees and Disconnections During an Extreme Weather Emergency for Nonpayment
SUBCHAPTER G. QUALITY OF SERVICE
§ 24.201. Applicability
§ 24.203. Requirements by Others
§ 24.205. Adequacy of Water Utility Service
§ 24.207. Adequacy of Sewer Service
§ 24.209. Standards of Construction
SUBCHAPTER H. CERTIFICATES OF CONVENIENCE AND NECESSITY
§ 24.225. Certificate of Convenience and Necessity Required
§ 24.227. Criteria for Granting or Amending a Certificate of Convenience and Necessity
§ 24.229. Certificate of Convenience and Necessity Not Required
§ 24.231. Applicant
§ 24.233. Contents of Certificate of Convenience and Necessity Applications
§ 24.235. Notice Requirements for Certificate of Convenience and Necessity Applications
§ 24.237. Action on Applications
§ 24.238. Fair Market Valuation
§ 24.239. Sale, Transfer, Merger, Consolidation, Acquisition, Lease, or Rental
§ 24.241. Foreclosure and Bankruptcy
§ 24.243. Purchase of Voting Stock or Acquisition of a Controlling Interest in a Utility
§ 24.245. Revocation of a Certificate of Convenience and Necessity or Amendment of a Certificate of Convenience and Necessity by Decertification, Expedited Release, or Streamlined Expedited Release
§ 24.247. Requirement to Provide Continuous and Adequate Service
§ 24.249. Cessation of Operations by a Retail Public Utility
§ 24.251. Exclusiveness of Certificates
§ 24.253. Contracts Valid and Enforceable
§ 24.255. Contents of Request for Cease and Desist Order by the Commission Under TWC §13.252
§ 24.257. Mapping Requirements for Certificate of Convenience and Necessity Applications
§ 24.259. Single Certification in Incorporated or Annexed Areas
SUBCHAPTER I. WATER UTILITY SUBMETERING AND ALLOCATION
§ 24.275. General Rules and Definitions
§ 24.277. Owner Registration and Records
§ 24.279. Rental Agreement
§ 24.281. Charges and Calculations
§ 24.283. Billing
§ 24.285. Complaint Jurisdiction
§ 24.287. Submeters or Point-of-Use Submeters and Plumbing Fixtures
SUBCHAPTER J. WHOLESALE WATER OR SEWER SERVICE
§ 24.301. Petition or Appeal Concerning Wholesale Rate
§ 24.303. Definitions
§ 24.305. Petition or Appeal
§ 24.307. Commission's Review of Petition or Appeal Concerning Wholesale Rate
§ 24.309. Evidentiary Hearing on Public Interest
§ 24.311. Determination of Public Interest
§ 24.313. Commission Action to Protect Public Interest, Set Rate
§ 24.315. Determination of Cost of Service
§ 24.317. Burden of Proof
§ 24.319. Commission Order to Discourage Succession of Rate Disputes
§ 24.321. Filing of Rate Data
SUBCHAPTER K. ENFORCEMENT, SUPERVISION, AND RECEIVERSHIP
§ 24.351. Enforcement Action
§ 24.353. Supervision of Certain Utilities
§ 24.355. Operation of Utility that Discontinues Operation or is Referred for Appointment of a Receiver
§ 24.357. Operation of a Utility by a Temporary Manager
§ 24.359. Fines and Penalties
§ 24.361. Municipal Rates for Certain Recreational Vehicle Parks
§ 24.363. Temporary Rates for Services Provided for a Nonfunctioning System
§ 24.364. Civil Penalties for Late Fees and Disconnections During an Extreme Weather Emergency for Nonpayment
SUBCHAPTER L. PROVISIONS REGARDING MUNICIPALITIES
§ 24.375. Jurisdiction of Municipality: Surrender of Jurisdiction
§ 24.377. Applicability of Commission Service Rules Within the Corporate Limits of a Municipality
§ 24.379. Notification Regarding Use of Revenue
§ 24.381. Fair Wholesale Rates for Wholesale Water Sales to a District