SECTION 842.13. Processing of Accepted Complaints of Discrimination

(a) If a complainant elects not to participate in the alternative dispute resolution (ADR) process or if an agreement is not achieved through an ADR process, the EO Officer shall investigate the circumstances underlying the complaint.

(b) The EO Officer shall attempt to resolve the complaint. At any point in the investigation of a complaint, the complainant, respondent, or the EO Officer may request that the parties attempt conciliation. The EO Officer shall act to facilitate such conciliation efforts.

(c) Within 90 days of the date of receipt of the complaint, the EO Officer shall issue a Notice of Final Action that shall include:

(1) for each issue raised, the decision on the issue and reasons for the decision, or a description of the way the parties resolved the issue; and

(2) notice that the complainant has the right to file a complaint with CRC within 30 days of the date on which the Notice of Final Action is issued, if the complainant is dissatisfied with the final action on the complaint.

(d) If the complainant is dissatisfied with the EO Officer's decision in the Notice of Final Action, the complainant or the complainant's representative may file a complaint with the Director of CRC within 30 days of the date on which the complainant received the Notice of Final Action.

Source Note: The provisions of this §842.13 adopted to be effective January 4, 2021, 46 TexReg 202